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First Contact Signposting Scheme

If you’re 60 or over First Contact gets you help from lots of organisations when you complete one simple checklist.

First Contact gets you advice on:-

  • - Preventing falls

  • - Home safety and security

  • - Repairs, adaptations and specialist equipment

  • - Energy saving improvements to keep you warm and reduce  bills

  • - Housing advice

  • - Claiming benefits

  • - Local activities and groups

  • - Community transport schemes.

  • - Fire prevention advice

Complete the checklist and you’ll be contacted by people who can help.  They may offer a home visit, but will always contact you first (always ask for their ID).

The scheme is a partnership of key agencies and organisations including the police, fire service, NHS, Borough councils, voluntary sector, and operates in a number of areas of Nottinghamshire.


Below is a link to the Rushcliffe Community and Voluntary Service website for more information on First Contact:-

To complete a checklist call Nottinghamshire County Council on 0300 500 8080 or do it online at:

Karl Stirland – Assistant First Contact Co-ordinator South Notts –

First Contact is managed by Rushcliffe Community and Voluntary Service in South Nottinghamshire and run by Nottinghamshire County Council.